FAQ - Frequently Asked Questions
Looking for pricing, features, reviews & more about the SaxTuition Beginner Series? Check out all of this information (and more) on the Beginner Series product page!
View Product PageFor more questions, see our FAQ section below or reach out to us anytime at hello@saxtuition.com
General Questions
Anyone looking to learn the saxophone from scratch! The SaxTuition Beginner Series is suitable for all ages.
Yes. Alto and Baritone players will want to choose the E Flat (Eb) pack on checkout, Tenor and Soprano players will want to pick the B Flat (Bb) pack. The entire video series is presented on alto saxophone, however the playalong tracks are presented on Alto and Tenor, depending on which pack you choose. All of the fingerings and techniques are the same across all saxophones.
Saxophones are transposing instruments, meaning they are pitched differently than a piano or a guitar.
To match the note of C on the piano, an Alto or Baritone saxophone must play an Eb (pronounced E flat).
To match the note of C on the piano, a Tenor or Soprano saxophone must play a Bb (pronounced B flat).
For that reason, the SaxTuition Beginner Series comes in 2 different versions: E Flat (Eb) and B Flat (Bb).
The fingerings for each note on the saxophone are identical across the entire saxophone family, i.e. a G on Alto is played the same as a G on tenor, even though the actual pitch they produce is different.
Apart from the playalong tracks, the 2 versions are actually identical to each other, as saxophone technique between the 4 instruments is fully transferable. The playalong tracks on the Eb version are recorded on Alto Saxophone, whilst the tracks on the Bb version are recorded on Tenor Saxophone, as these are the most popular (and recommended) choices for a beginner. The videos for both versions of the series are presented on alto saxophone, as the techniques and fingerings are the same across all instruments.
More information about the differences between saxophones can be found on our Saxophone Guide page.
You will need:
1. A working saxophone, ideally checked by a repairer before you start.
2. At least 2 or 3 saxophone reeds of approximately 1.5 or 2 hardness. Make sure you get reeds that match your saxophone, e.g. alto reeds for alto saxophone, etc.
3. A neckstrap, mouthpiece and ligature (brass ring around mouthpiece). Ideally you'll also have a polishing cloth and pull-through cloth as well.
4. A working computer that you can use to download and unzip the SaxTuition files!
Absolutely! The SaxTuition Beginner Series assumes no prior musical knowledge of it's students. You will learn to read music as you learn the saxophone.
No. There is just one fee for the whole series, no ongoing costs whatsoever.
Absolutely. Although the series does not specifically include any private lessons with Jeremy, he is happy to help with any questions you have about the series wherever he can. Simply email help@saxtuition.com with your question.
All prices listed on the SaxTuition website are in $USD.
If you select PayPal during the checkout process, you should see your home currency quoted before the purchase is completed.
Providing a high quality educational product is really important to us. If you feel like the series failed to meet your expectations, we will happily provide a full refund of your purchase within 30 days of your purchase date. Please get in touch with us at help@saxtuition.com and we will process this quickly and efficiently.
Technical Questions
After purchasing the series through our website, you will immediately be emailed a link which you can use to download the entire series. The link is also available on the order confirmation page after payment.
The download link is valid for 10 downloads and has no time expiry. If you have any issues with the download, simply email help@saxtuition.com and we'd be happy to help you out!
The entire series comes packaged in a .zip file, so you will need to use a file decompressor to extract the files contained within. From there, you will receive:
12 Lesson Videos in .mp4 format
eBook in .pdf format
Playalong Tracks in .mp3 format
We have tried to keep the series as open and accessible for everyone as we can, so we do not use any DRM (copyright protection) on our files.
Generally speaking, any modern device should be able to play back the file formats in the series (.mp4, .mp3, .pdf).
These are widely used formats, and we do not add any DRM (copy protection) to the files we provide.
The only thing to keep in mind is that the series is downloaded as a .zip file, which you will have to extract. Most devices (including iOS and Android devices) have no issues with extracting .zip files.
If you plan on using your iOS device (iPhone / iPad) to download and view the SaxTuition Beginner Series, check out our dedicated help article.
The SaxTuition Beginner Series is approximately 1.1GB in size, and comes packaged as a ZIP file.
Below is an approximate guide for download times, based on connection:
ADSL (8Mbit/s): 20m
ADSL (24Mbit/s): 6m 30s
Fiber (100Mbit/s): 2m
4G (80 Mbit/s): 2m 30s
Unfortunately SaxTuition does not offer a streaming service at this time.
Don't stress, we're here to help! Contact help@saxtuition.com with your issue and we will work to resolve it as soon as we can.
If you're using your iOS device (iPhone / iPad) to download and extract the SaxTuition files, check out dedicated help article here.
More questions?
Fill out the form below to get in contact with us, otherwise feel free to reach out to us anytime at hello@saxtuition.com
